Privacy Policy
On behalf of ESYPA CASA 2015 SL, (hereinafter, THE COMPANY) is committed to protecting and respecting the privacy of our users. This privacy policy explains how we collect, use and protect the personal information you provide when you use our website. https://www.esypacasa.com/ and the services we offer. By using our site, you agree to the data processing practices described in this policy.
This policy complies with GDPR (General Data Protection Regulation) and LOPDGDD (Organic Law 3/2018, on the Protection of Data and Guarantee of Digital Rights).
1.Information we collect:
We collect various types of information to provide and improve our service to you.
1.1 Personal Information:
You may include your name, email address, phone number, and physical address, among others, that you voluntarily provide when completing contact forms or quote requests.
1.2 Navigation Information:
We collect data about website usage, including IP address, browser type, pages visited, and time spent on the site. This data helps us better understand how users interact with our site and improve your experience.
1.3 Cookies and Similar Technologies:
We use cookies and similar technologies to track activity on our site and hold certain information. You can set your browser to refuse all cookies or indicate when they are being sent, but this may affect site functionality.
2. How We Use Information
The information we collect is used to:
. Provide and improve our services:
We use personal information to process your requests, respond to your queries and provide you with the services you have requested, such as quotes and advice on renovations.
. Communication:
We send emails regarding our services, updates, promotions and news of interest. You can unsubscribe from these emails at any time.
Website Analysis and Improvements:
We analyze usage data to improve the functionality of our site and provide a better user experience.
. Legal Compliance:
In some cases we may use your information to comply with legal obligations or respond to valid legal requests.
3. Sharing Information with Third Parties
Generally, we do not share your personal information with third parties except in the following circumstances:
. Service Providers:
We may share information with trusted service providers who help operate our website and deliver our services, always under strict confidentiality agreements.
. Legal Requirements:
We may disclose your information when required by law, to protect our legal rights, or to respond to a court order.
4. Information Security
We take reasonable steps to protect personal information in our custody and prevent unauthorized access, modification, disclosure or destruction.
However, please remember that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When the information is no longer needed, it will be securely deleted.
6. Your rights
As a user, you have certain rights over your personal information:
. Access and rectification:
You may request access to the personal information we hold about you and correct any errors in that information.
. Elimination:
You may request that we delete your personal information, subject to certain legal exceptions.
. Opposition and Restriction:
You may object to or request that we restrict the processing of your information in certain circumstances.
To exercise your rights, you can contact us using the contact information provided at the end of this policy.
7. Links to third parties
Our website may contain links to third-party sites that we do not operate. We have no control over these sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party site you visit.
8. Changes to this Privacy Policy.
We reserve the right to update our privacy policy at any time. Any changes will be posted on this page and, if significant, we will notify you through the appropriate methods.
9. Contact
If you have questions, concerns, or wish to exercise any of your privacy rights, you can contact us at:
. Email:
info@esypacasa.com
. Phone:
935660773
. Address:
Council of Trento Street 113, local A